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Policies & Disclosures

Our policies, regulatory documents and customer information. View online or download as PDF.

Company policies

Customer policies

PDF

Fair Practice Code

Our commitment to fair, transparent and responsible lending.

PDF

Know Your Customer (KYC)

KYC and anti-money-laundering policy and documents required.

PDF

Grievance Redressal

How to raise a complaint and the escalation process.

PDF

Customer Awareness

Guidance to help you stay informed and protected.

PDF

Terms & Conditions

Terms governing the use of our services and website.

Regulatory

RBI registration documents

PDF

Certificate of Registration

RBI CoR No. 0039/2026 dated 4 August 2026 — NBFC-ND-ICC.

PDF

RBI Forwarding Letter

RBI letter issuing the Certificate of Registration, with terms and conditions.

Current registration status can be verified from the List of Registered NBFCs on the RBI website, www.rbi.org.in.